Effective Date: May 2, 2026 | Last Updated: May 2, 2026
These Terms of Service ("Terms") govern your access to and use of the WorkTrac mobile application, web dashboard, client portal, subcontractor portal, training portal, and related services (collectively, the "Service"), operated by HappiHack Studios ("HappiHack," "we," "us," or "our").
By creating an account, accepting an invitation, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
The Service is intended for users 16 years of age or older. By using the Service, you represent that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of an Organization, you represent that you have authority to bind that Organization.
You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Notify us immediately at support@worktrac.io if you suspect unauthorized access.
You agree to provide accurate, current, and complete information during registration and to keep it updated.
The Service is offered through tiered subscription plans and optional add-ons. Pricing, features, and member limits for each plan are published in your Organization's billing settings within the dashboard.
Subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) unless cancelled before the renewal date. We use Stripe as our payment processor; by subscribing you also agree to Stripe's terms.
If a payment fails, we may suspend access to the Service until the balance is paid. We will provide notice and a reasonable opportunity to update payment information before suspension.
You may cancel your subscription at any time from your billing settings. Cancellation stops automatic renewal; you retain access through the end of the paid period. We do not pro-rate or refund partial periods.
We may change subscription prices with at least 30 days' notice. Changes take effect at your next renewal.
You agree not to:
We reserve the right to suspend or terminate accounts that violate this section.
You retain ownership of all Content you submit to the Service. We do not claim ownership of your business records, time entries, photos, messages, customer lists, invoices, or other Content.
You grant HappiHack a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process your Content solely as needed to operate, maintain, and improve the Service for you. This license terminates when the Content is deleted or your account is closed, except where retention is required by law.
You are solely responsible for the lawfulness, accuracy, and quality of your Content and for obtaining any rights or consents necessary to upload it.
You may export your Organization's data at any time from the dashboard. We will retain reasonable backups for the period stated in our Privacy Policy.
The Service integrates with third-party providers including QuickBooks Online (Intuit Inc.), Stripe, Google Firebase Cloud Messaging, and others described in our Privacy Policy. When you connect a third-party account or use a feature that depends on a third-party service, you authorize us to interact with that third party on your behalf and agree to that third party's terms of service. We are not responsible for the availability, accuracy, content, or practices of third-party services.
The Service, including its software, design, logos, documentation, and all related intellectual property, is owned by HappiHack Studios and protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-transferable license to use the Service in accordance with these Terms. No other rights are granted by implication or otherwise.
Feedback or suggestions you send us about the Service may be used by us without obligation or compensation.
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
We may modify, add, or remove features at any time. Material changes that reduce functionality will be communicated via the dashboard or email with reasonable notice when feasible.
We aim for high uptime but do not guarantee that the Service will be uninterrupted, error-free, or available at all times. The Service may be suspended for maintenance, security updates, or events outside our reasonable control.
If we discontinue the Service or a material feature, we will provide reasonable notice and a window to export your data.
You may stop using the Service and cancel your subscription at any time. Termination does not relieve you of fees already accrued.
We may suspend or terminate your access if you breach these Terms, fail to pay, engage in fraudulent or harmful conduct, or if we are required by law. We will provide notice when feasible. Catastrophic violations (such as posting illegal content or attacking the Service) may be acted on without prior notice.
Upon termination, your right to access the Service ends. We will retain or delete your Content as described in our Privacy Policy. Provisions that by their nature should survive termination (intellectual property, disclaimers, liability limits, indemnification, governing law) will survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, OR BE FREE OF ERRORS, BUGS, OR HARMFUL COMPONENTS.
WORKTRAC IS NOT A SUBSTITUTE FOR PROFESSIONAL LEGAL, ACCOUNTING, TAX, OR HUMAN-RESOURCES ADVICE. YOU ARE RESPONSIBLE FOR YOUR OWN COMPLIANCE WITH APPLICABLE LAWS, INCLUDING WAGE-AND-HOUR, OVERTIME, AND DATA-PROTECTION LAWS IN YOUR JURISDICTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted.
You agree to defend, indemnify, and hold harmless HappiHack Studios, its officers, employees, and contractors from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of (a) your Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right.
These Terms are governed by the laws of the State of Oregon, U.S.A., without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be brought exclusively in the state or federal courts located in Multnomah County, Oregon, and the parties consent to personal jurisdiction in those courts.
Before filing a claim, you agree to first contact us at support@worktrac.io and attempt in good faith to resolve the dispute for at least 30 days.
We may update these Terms from time to time. If a change is material, we will provide notice through the dashboard or by email and update the "Last Updated" date above. Continued use of the Service after the effective date of an updated Terms constitutes acceptance of the changes. If you do not agree, you must stop using the Service.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be reformed to the minimum extent necessary to make it enforceable.
These Terms, together with the Privacy Policy and any plan-specific terms agreed at purchase, constitute the entire agreement between you and HappiHack regarding the Service and supersede any prior agreements.
Questions about these Terms? Contact us at: